Anyway, here’s a video of a chase with the camera in my car and following Glenn who’s a Porsche Cup racer (had to add that in) in his GT3 RS.
Apologies for the stupid camera placement, I’m a recording n00b and I should know better.

Cem’s GT3 + Glenn’s GT3 RS Snetterton Dec 08 from Cem Kocu on Vimeo.

John: “I have phoned them they have confirmed it is faulty and requires replacing, can’t you just exchange it?”
Staff1: “No, we need to prove it’s faulty and we have no way of testing it”
John: “err… You just plug it into a TV and it tells you on the screen.”
Staff1: “Well we don’t know about video games, and it could have been you that has broken it”
John: “It hasn’t worked once since I bought it last Saturday.”
Staff1: “tsk… well you should have brought it back sooner, why didn’t you bring it back the next day?”
John: “I was working all week and this my first opportunity. Can I have my money back”
Staff1: “It’s nothing to do with us, it’s between you and Microsoft, you need to speak to them.”

I interrupt as it’s obviously bollocks:

Me: “No, the sale contract was with you, and our statutory rights allow us to demand a refund from you as the goods are faulty”

The very unattractive staff member from earlier, known as Staff2 leaves the customer she is currently dealing with, and in a very aggressive tone grunts:

Staff2: “Hey… who are we speaking to here? It’s his Xbox let her speak to him, she wasn’t speaking to you”
Me: “Well I wasn’t speaking to you, I was talking to her” (I point to staff1)
Staff1: “There’s no need to be cheeky”

I bite my tongue. After several more minutes of arguing, we are getting nowhere so ask to speak to the manager. Once he arrives we repeat the above discussion, but the manager is no more knowledgeable or courteous than his staff, just a hell of a lot more patronising. After we demand a refund he still will not listen claiming he can only refund the money if we first send the Xbox back to Microsoft first for them to ‘confirm’ it is broken, get a â??fault rectification numberâ??, and then come back to the store with the Xbox and the â??FRNâ??.

John: â??Okay, whatever. Can you handle this as I am always working and never at home?â?
Manager: â??Sorry Sir, we can only follwhat it says in this book, and it says that it should be collected from the customerâ??s homeâ?

At this point, although we knew that we were in the right, we still decided to leave the shop despite not getting a refund, as the urge to use physical violence was too strong. Comet head office will be getting a phone call very soon.

Chump rating: 10/10

Chump rating: 9/10

I shook my head at this point and walked out.

Chump rating: 6/10

*After 10 mins of walking around looking for the cable, then digging through a bin of special offer cables, I finally find the required cable except it said it was for the PS1 only. I walk back to the desk except the guy has gone. So I wait, and wait and 5 mins later he comes sauntering over*

Quentin: I’ve found this cable, could you plug it in t…
Staff: I’m with another customer… *accusing look on his face*

*Exactly 8 mins later, after following this customer around pointing out games he returns*

Staff: Whats up?
Quentin: Whats up??
Staff: What did you want?
Quentin: I want you to plug this in to your PS2 to see if it works as it says it’s for the Playstation only?
Staff: The PS2 is locked in a box, I can’t get at it *he plugs it in to a display item, hey presto it fits although a bit wobbly*
Staff: There we go
Quentin: How do I know if it will work?
Staff: If it doesn’t then you bring it back?
Quentin: That’s no good, it’s important that it works for this evening.
Staff: *blank look on his face*
Quentin: Ok fine I’ll take it, and I need a memory card
Staff: Which one?
Quentin: Which one is better?
Staff: Neither, they are made by different companies.
Quentin: Which one is cheaper?
Staff: That one *points to the one out of stock*

So I have my cable and a scrap of paper for the more expensive memory card and take it to the many check outs of which only 1 was open, with a queue of 6 people. So I pay and the woman is so slow as she is having a conversation with another member of staff. I then have to wait while you give your ticket to the spotty git who goes to find your item in their stock room. The whole process took 45 mins off of my valuable GT3 playing time. Completely **** shop.

Chump rating: 8/10

*long pause*

Staff: dduuuooooaa pah, ummmm *walking off* urrrrr ummmmmm *eyes spot a huge poster that is on the wall behind the counter* uh I have never seen that before, and I work here *looking at me for a smile or laugh, I stare at him* oooo look September the 14th *laughs nervously* yeah *looks for me again for some kind of recognition, long pause, I stare*
James: I can see why you work here now *leaves shop*
Some may say that the staff of five strong scary goth cross greasy mutants could put customers off, I would never of guessed a shop could have this level of skilled advice and staff expertise. The shop has now shut down

Chump rating: 6/10

Chump rating: 4/10

Chump rating: 10/10