Most pleasurable car buying experience I have ever had. Superb facilities & friendly staff – and a reception that is actually staffed with live humans who greet you at the door and make sure you are looked after! Had to wait 12 months for the car (3 series convertible), but regular phonecalls to update me of progress, and frequent invitations to the dealership to look at paintwork & interior options (must have changed my mind 10 times!) made it as stress free as possible. The bar and Playstation console with Gran Turismo 2 in the corner were used often and they always had biscuits/drinks & toys on hand for the kids.
Hero rating: 7/10
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