Quentin: I’m looking for an RFU cable instead of the SCART cable for my PS2
Staff: ?
Quentin: You know, the little round aerial connnector on the back of a normal television?
Staff: Err, there are cables over there *points randomly*
Quentin: Ok, thank you.

*After 10 mins of walking around looking for the cable, then digging through a bin of special offer cables, I finally find the required cable except it said it was for the PS1 only. I walk back to the desk except the guy has gone. So I wait, and wait and 5 mins later he comes sauntering over*

Quentin: I’ve found this cable, could you plug it in t…
Staff: I’m with another customer… *accusing look on his face*

*Exactly 8 mins later, after following this customer around pointing out games he returns*

Staff: Whats up?
Quentin: Whats up??
Staff: What did you want?
Quentin: I want you to plug this in to your PS2 to see if it works as it says it’s for the Playstation only?
Staff: The PS2 is locked in a box, I can’t get at it *he plugs it in to a display item, hey presto it fits although a bit wobbly*
Staff: There we go
Quentin: How do I know if it will work?
Staff: If it doesn’t then you bring it back?
Quentin: That’s no good, it’s important that it works for this evening.
Staff: *blank look on his face*
Quentin: Ok fine I’ll take it, and I need a memory card
Staff: Which one?
Quentin: Which one is better?
Staff: Neither, they are made by different companies.
Quentin: Which one is cheaper?
Staff: That one *points to the one out of stock*

So I have my cable and a scrap of paper for the more expensive memory card and take it to the many check outs of which only 1 was open, with a queue of 6 people. So I pay and the woman is so slow as she is having a conversation with another member of staff. I then have to wait while you give your ticket to the spotty git who goes to find your item in their stock room. The whole process took 45 mins off of my valuable GT3 playing time. Completely **** shop.

Chump rating: 8/10